Atlassian Isolated Cloud is a dedicated, air-gap-style cloud deployment of Atlassian products designed for organisations with the strictest data security, compliance, and governance requirements. If your organisation operates in finance, pharmaceuticals, defence, or another regulated sector, this is the Atlassian deployment model built specifically for you — and the apps available on it have been held to a significantly higher security standard to get there.
Here is what you need to know, and why it matters that your Jira apps are available on Isolated Cloud too.
What Is Atlassian Isolated Cloud?
Atlassian Isolated Cloud is a separate, tightly controlled cloud environment where Atlassian products — including Jira and Confluence — run in a network-isolated infrastructure, completely separated from Atlassian’s standard cloud. It is designed for enterprise customers in regulated industries who cannot accept the data exposure risks associated with a shared multi-tenant cloud environment.
The key characteristics of Atlassian Isolated Cloud include:
Network isolation — your environment is separated from other cloud tenants, reducing the attack surface significantly
Strict data residency controls — data stays within defined boundaries, supporting regional compliance requirements
Enhanced access controls — tighter restrictions on who can access the environment, including Atlassian staff
Audit logging and governance tooling — built to support compliance frameworks like ISO 27001, SOC 2, and sector-specific regulations
No sharing of compute or network resources with standard Atlassian Cloud tenants
In practical terms, Atlassian Isolated Cloud gives regulated organisations the operational benefits of cloud — scalability, managed infrastructure, automatic updates — without compromising on the security posture their industry demands.
Who Is Atlassian Isolated Cloud For?
Atlassian Isolated Cloud is targeted at enterprise organisations in sectors where data handling is governed by strict regulatory frameworks. This includes:
Financial services — banks, insurers, and investment firms subject to regulations such as DORA, MiFID II, or FCA requirements
Pharmaceuticals and life sciences — companies handling clinical trial data, IP, or operating under GxP compliance
Government and public sector — agencies requiring sovereign cloud or national security compliance
Defence contractors — organisations with data handling obligations tied to security clearances
Healthcare — institutions managing patient data under HIPAA, GDPR, or equivalent frameworks
If your organisation has ever had to rule out a SaaS tool because legal or compliance could not sign off on a shared cloud environment, Atlassian Isolated Cloud is the offering that changes that calculus. It allows security and compliance teams to approve Atlassian tools without the standard objections around multi-tenancy and data exposure.
Why App Availability on Isolated Cloud Is Not a Given
Being available on Atlassian Isolated Cloud is not automatic for Marketplace apps. Apps that run on the standard Atlassian Cloud cannot simply be switched on in the Isolated Cloud environment. To be available in Isolated Cloud, apps must meet a substantially higher bar for security, data handling, and operational standards set by Atlassian.
This means the list of apps approved for Isolated Cloud is intentionally short — and being on that list signals something meaningful about how an app is built and operated.
For security teams and IT decision-makers evaluating Jira apps in a regulated environment, app availability on Isolated Cloud functions as a practical pre-screening. Atlassian has already done a significant portion of the security vetting. If an app is available on Isolated Cloud, it has already demonstrated that its architecture, data practices, and security controls meet enterprise-grade requirements.
Our Apps Are Available on Atlassian Isolated Cloud
We are proud to be among the first Atlassian Marketplace partners with apps approved and available on Atlassian Isolated Cloud. This was not a trivial process — it required us to meet Atlassian’s elevated requirements around data handling, infrastructure security, and operational practices.
The ij-solutions apps currently available on Isolated Cloud include:
Epic Clone — bulk clone Jira epics, issues, and hierarchies across projects
Duplicate — bulk duplicate Jira items
Project Milestones — define and track agile project milestones in Jira
User Absence Planner — manage team absences directly in Jira
These same apps are also available on Atlassian Government Cloud, Atlassian’s FedRAMP-focused environment for U.S. federal agencies. So whether your organisation runs on Isolated Cloud or Government Cloud, our apps meet the elevated security bar for both.
For teams operating in regulated industries, this means you can use our apps within your Isolated Cloud environment without introducing security or compliance risk. The tools your project managers, programme leads, and operations teams rely on day-to-day are available where you need them.
What This Means for Your Security and Compliance Teams
When evaluating Jira apps for use in a regulated environment, your security and compliance teams typically need to answer several questions: Where does this app store data? Who can access it? How does it handle our credentials and instance data? Does the vendor’s security posture meet our standards?
For apps available on Atlassian Isolated Cloud, many of these questions are addressed by the approval process itself. The fact that an app is listed for Isolated Cloud means Atlassian has reviewed and approved its security architecture for deployment in that environment. That is a meaningful data point for any vendor risk assessment.
It also simplifies procurement. Rather than running a full independent security review for every Marketplace app you want to use — a process that can take weeks and significant internal resource — the Isolated Cloud app listing gives your teams a defensible starting point.
Frequently Asked Questions
What is Atlassian Isolated Cloud?
Atlassian Isolated Cloud is a dedicated cloud environment for Atlassian products that is network-isolated from standard Atlassian Cloud infrastructure. It is designed for enterprise organisations in regulated industries that require strict data security, residency controls, and governance capabilities.
Is Atlassian Isolated Cloud the same as Atlassian Government Cloud?
No. While both are designed for organisations with elevated security requirements, Atlassian Isolated Cloud is a broader enterprise offering for regulated industries globally, not limited to government entities. Atlassian Government Cloud specifically targets US federal and public sector requirements. Our apps are available on both, so this distinction affects which environment you’re running, not which of our apps you can use.
Do all Jira Marketplace apps work on Atlassian Isolated Cloud?
No. Apps must be separately reviewed and approved by Atlassian to be available on Isolated Cloud. The approval process involves meeting significantly higher security and data handling standards than those required for standard Atlassian Cloud apps.
How do I know if an app is available on Atlassian Isolated Cloud?
Atlassian indicates Isolated Cloud compatibility on the Marketplace listing for qualifying apps. You can also check directly with the app vendor. Our ij-solutions apps that are available on Isolated Cloud are clearly identified on their respective Marketplace listings. You can select the hosting type you want to display in the ‘View for’ dropdown on the Marketplace listing.
We are evaluating Jira for our organisation. Should we request Isolated Cloud?
If your organisation is in a regulated industry with strict data security, residency, or compliance requirements, Isolated Cloud is worth discussing with your Atlassian account team or an Atlassian Solution Partner. It is specifically designed for situations where standard cloud deployments cannot satisfy your legal or security obligations.
The Bottom Line
Atlassian Isolated Cloud gives regulated-industry organisations a credible path to cloud adoption without compromising on security or compliance. The short list of apps approved for that environment reflects a real quality bar — and being among the first Marketplace partners to meet it is something we take seriously.
If your organisation is moving to or already operating on Atlassian Isolated Cloud and you want to know more about how our apps fit into your environment, get in touch with the ij-solutions team. We work with enterprise and regulated-industry customers regularly and can help you assess what works for your setup.